Fortune Mobile Casino Terms & Conditions
These Terms and Conditions govern access to and use of Fortune Mobile Casino, including its website, mobile services, games, promotions and related features. By creating an account or using the services, you confirm that you have read, understood and agree to be bound by these Terms.
Please review these Terms carefully before using Fortune Mobile Casino. If you do not agree with any provision, you must not register, deposit funds, play games or otherwise use the services.
Acceptance of Terms
These Terms form a legally binding agreement between you and Fortune Mobile Casino. They apply to all users and to every activity carried out through an account or on the services.
Additional rules may apply to particular games, promotions, tournaments or payment methods. Where additional rules are provided, they will form part of these Terms. If there is a conflict, the specific rules for the relevant feature will normally apply to that feature.
You are responsible for reading the current version of these Terms before using the services. Continued use after an update means that you accept the revised wording.
Eligibility
Fortune Mobile Casino is available only to individuals who are at least 18 years old. You must not use the services if you are under the minimum legal age applicable to you or if online gambling is not permitted in your location.
You must access the services from a jurisdiction where such use is lawful. Fortune Mobile Casino may restrict access to particular countries, regions or products at its discretion. You are responsible for checking the rules that apply to you before registering or gambling.
Each customer may hold only one personal account unless Fortune Mobile Casino has expressly approved otherwise. Accounts must be opened for personal use and not on behalf of another person, organisation or business.
Account Registration
When registering, you must provide accurate, complete and current information. This may include your name, date of birth, residential address, contact details and other information needed to operate your account safely.
You must keep your login details confidential and take reasonable steps to prevent unauthorised access. You must notify Fortune Mobile Casino promptly if you believe that your account has been compromised. You remain responsible for activity carried out through your account unless applicable law provides otherwise.
You may not sell, transfer, lend or otherwise make your account available to another person. Changes to your personal information should be submitted without undue delay so that account records remain accurate.
Verification
Fortune Mobile Casino may carry out age, identity, address, payment method and other security checks. You agree to provide documents or information that are reasonably requested for these purposes.
Documents must be genuine, readable and current. Information supplied during registration and verification must correspond with the details on your account and payment method. While checks are pending, access to certain functions may be limited and withdrawals may be delayed.
If verification cannot be completed, or if information is inconsistent or misleading, Fortune Mobile Casino may refuse a transaction, suspend the account or take other action permitted by these Terms.
Deposits
You may deposit funds using payment methods made available through Fortune Mobile Casino. Deposits must be made from a payment method held in your own name, unless an alternative arrangement has been approved in advance.
You should check the transaction details before confirming a deposit. Funds are intended for gaming activity and must not be used to facilitate unlawful payments, conceal the source of funds or carry out financial activity unrelated to the services.
Fortune Mobile Casino may set minimum and maximum deposit limits, apply transaction controls and decline or reverse transactions where required for security, compliance or technical reasons. Your bank, card issuer or payment provider may apply separate charges or processing times.
You are responsible for ensuring that sufficient funds are available and that deposits do not exceed an amount you can afford to lose.
Withdrawals
Withdrawal requests are processed using the procedures and payment methods displayed in your account. Fortune Mobile Casino may require completion of verification before releasing funds.
Withdrawals may be returned to the original payment method where this is operationally possible. A different method may be used where necessary, subject to identity, security and payment checks. You must not request a withdrawal to an account or payment method that does not belong to you.
Processing times can vary according to the chosen method, verification status, transaction reviews and third-party payment providers. Fortune Mobile Casino may correct clear errors, investigate unusual activity and withhold funds connected with suspected fraud, prohibited conduct or a breach of these Terms.
Bonuses
Bonuses, free spins, promotional credits and other offers are subject to the terms shown with the relevant promotion. These terms may include eligibility requirements, expiry dates, minimum deposits, game restrictions, wagering conditions, maximum conversion values and withdrawal limits.
You must not create multiple accounts, use another person's payment method or exploit a technical or promotional error to obtain an unfair advantage. Fortune Mobile Casino may cancel a promotion or remove associated benefits where the promotion has been used improperly or where its conditions have not been met.
Unless the promotion states otherwise, bonus balances may not be withdrawn directly. Any unused promotional benefit may expire when the stated period ends or when the account is closed, subject to applicable requirements.
Acceptable Use
You agree to use Fortune Mobile Casino responsibly, lawfully and in accordance with these Terms. You must operate the services through an approved device, browser or application and follow reasonable security instructions.
You must not interfere with the operation, availability or security of the services. You must also avoid actions that could harm other customers, payment providers, service providers or the reputation of Fortune Mobile Casino.
Where games are supplied by third parties, their technical rules and game outcomes may also apply. You accept that electronic communications and game records may be used to review transactions and resolve disputes.
Prohibited Activities
The following activities are prohibited:
- Using the services while under 18 or allowing a person under 18 to access your account.
- Providing false, incomplete or misleading information, or using documents that do not belong to you.
- Using stolen funds, unauthorised payment methods or payment methods belonging to another person.
- Attempting to manipulate games, outcomes, promotions, payment systems or account controls.
- Using bots, automated software, scripts, malware or tools designed to obtain an unfair advantage.
- Colluding with other customers, engaging in fraudulent play or abusing technical faults.
- Using the services to launder money, support criminal activity or evade applicable restrictions.
- Trying to gain unauthorised access to accounts, systems, data or administrative functions.
Fortune Mobile Casino may investigate suspected breaches and take proportionate action, including cancelling transactions, removing benefits, restricting access or closing an account.
Intellectual Property
Fortune Mobile Casino and its licensors retain all rights in the services, including software, branding, text, graphics, interfaces, audio, visual material and game content. You receive a limited, personal, non-exclusive and non-transferable permission to use the services for their intended purpose.
You must not copy, modify, distribute, publish, reverse engineer, decompile, frame or commercially exploit any part of the services without prior written permission. This permission ends immediately if your access is suspended or your account is closed.
Limitation of Liability
Fortune Mobile Casino aims to provide a reliable service but does not guarantee that the services will always be available, uninterrupted, error-free or compatible with every device, network or software configuration.
You use the services at your own risk. Fortune Mobile Casino is not responsible for loss caused by events outside its reasonable control, failures of telecommunications or payment providers, device problems, inaccurate information supplied by you or unauthorised access resulting from your failure to protect account credentials.
Nothing in these Terms excludes or limits liability where doing so would not be permitted by applicable law. Your statutory rights remain unaffected.
Account Suspension
Fortune Mobile Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal, technical or operational reasons, or where these Terms may have been breached.
You must not attempt to open another account or bypass a restriction while a review is in progress. Any remaining balance will be handled after relevant checks are completed, subject to outstanding obligations, transaction reversals and applicable law.
If you wish to close your account, you may request closure through the available account or support channels. Closure does not remove obligations that arose before the closure date.
Privacy
Personal information is handled in accordance with the Fortune Mobile Casino privacy information and applicable data protection requirements. Information may be used to create and manage your account, process payments, verify identity and age, prevent fraud, provide support and meet operational obligations.
You should read the privacy information to understand how data is collected, used, retained and shared. You must ensure that information provided to Fortune Mobile Casino is accurate and that you have permission to provide any information relating to another person.
Responsible Gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Only play with funds you can afford to lose and consider setting personal deposit, loss, session or time limits before you begin.
Take regular breaks and do not gamble when affected by alcohol, medication, emotional distress or pressure from others. If gambling stops feeling enjoyable or becomes difficult to control, stop using the services and seek suitable support.
Fortune Mobile Casino may provide tools or controls for limits, time-outs and self-exclusion. Requests for these measures should be made promptly. You must not attempt to create a new account to avoid a restriction.
Amendments
Fortune Mobile Casino may amend these Terms to reflect changes to the services, promotions, security procedures, payment arrangements or applicable obligations. The latest version will be made available through the services.
Changes will take effect from the date stated in the updated version or, where no date is stated, when published. If you do not accept an amendment, you must stop using the services and may request account closure, subject to completion of any necessary checks.
Contact Information
For questions about these Terms, account support, verification or responsible gambling tools, contact Fortune Mobile Casino through the support channels available on the website. You may also contact the customer support team at [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords, full payment card numbers or other unnecessary security credentials.
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